Purchasing & Licensing FAQ

You can evaluate a product for 30 days (can be extended to a maximum of 90 days) before purchase, allowing you to see and use Qalyptus before you proceed with a purchase. We provides a fully functional version for evaluation. What you’ll be using during your evaluation is what you’ll be getting when you buy.

All installed evaluations include access to our technical support resources.

We’re happy to extend your product evaluation period for up to 90 days. To request a new evaluation key:

1. Login to my.qalyptus.com. Go to the Licenses page.
2. Click ‘New Evaluation License’. Fill in the information and send.
3. We will send you by email a license key with an additional 30 days evaluation time
4. Apply the key to Qalyptus under the Settings> License.

There is no need to reinstall your software. Your existing installation can be activated by copying your purchased license key into the ‘License’ tab of your Qalyptus Desktop settings page.

Current pricing information is always available on our Product pages:

Qalyptus.com/pricing

We do not offer any discounts. Our goal is to make awesome applications available at the best price and to treat every customer equally. Our products start at just $62 users. We like to build discounts directly into the prices we publish openly to everyone so there’s no guessing or uncertainty around what you’re buying and how much it costs.

If you are a reseller and would like to buy Qalyptus for your customers, please contact us.

All orders are placed via the secure online Order Form. If you are a reseller, please contact us. Once that is done, a quote or invoice will be sent via email. If credit card details are not provided through the secure online form, the quote can be paid by direct bank transfer.

License will only be made available online when full payment is confirmed.

Requesting an obligation-free quote is easy! Just use our Order Form, which allows you to pay for your software immediately or save a price quote for later. Only quotes submitted through our online form are considered valid.

You can pay an outstanding quote or invoice by credit card or by bank transfer. You can find complete payment details in the quote/invoice that will be sent to you after its creation.

Qalyptus is able to generate invoice in: Euro (EUR), US Dollars (USD) and Pound Sterling (GBP), however, USD and  GBP are reserved for customers respectively in United States and UK.

US dollar and GBP quotes and invoices are calculated using an exchange rate that includes a currency fluctuation margin.

Qalyptus accepts the following payment methods:

Credit card (MasterCard, Visa or American Express) via our secure Order Form .

Bank transfer  — Can take up to 7-14 business days for bank transfers to clear through our banking facilities.

Of course!! If you choose to pay by bank transfer, please choose “pay via invoice” payment method when you place your order. We will send you a invoice with instructions on how to make payment.

Only European bank accounts issue IBANs. It may also be useful to tell your bank that this is a Euro account and that the IBAN has been supplied and verified by our bank’s international payments team.

Access to your license key(s) is provided only after the successful receipt and processing of your payment. Once payment is received, you can log into my.qalyptus/my-account account, and view all corresponding license keys.

Yes, you can request a refund of your license up to 30 days after the original date of purchase. After the 30-day period, refunds will not be available.

To request a refund within 30 days of payment, please contact us.